Service Technician
Location
Buffalo / Rochester, New York & Erie, PA
Benefits
- Competitive wages
- Health care insurance
- Dental and vision insurance
- 401K with company match
- Paid vacation and New York State sick time
- Long-term disability coverage
- Company-provided education and training
- Company vehicle
Responsibilities
- Work within a team setting to provide top-level customer service to the
commercial and industrial Steam and Hydronic market - Maintain brand image and integrity by providing excellent service and support
- Provide or assist end users with upgrades, including boilers, burners, pumps,
controls, and other ancillary equipment - Promote energy savings with upgrades to equipment and use of rebate programs
from local energy providers - Local travel to job sites is required
- Participation in company provided education and training required
- Promote the sale of boilers, burners, pumps, controls and ancillary equipment through regular visits
Essential Requirements
- 2-5 years of Industrial HVAC or Boiler Room equipment service experience is preferred
- Strong interpersonal skills to objectively listen to, and understand consumer,
contractor and engineer needs - Previous customer service experience is preferred
- Proficient computer skills including Microsoft Office applications (Outlook,
Excel etc) - Positive attitude, self-sufficient and a team player
- Mechanical and electrical troubleshooting experience is required